17-18 October 2019, The Hague The Netherlands
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Rolf Dorhout Mees

Proud Nerds

Rolf is Commercial Director at Proud Nerds and Proud Experts, who together pursue the FX stragegy. Rolf has a long history in the world of CX, and has been involved as Commercial Director in the UX part of Proud Nerds for a number of years.

FX (Full Experience) is the combination of a good online user experience and the offline customer experience. The talk will be about optimzigin those two worlds, in which (of course) your online platform also plays a significant role.



18.10.2019 10:00 - 10:45 Summit/Workshops Area 3

* without prejudice, speakers and sessions are subject to change